Benefits
AEP Benefit Resources
2012 Annual Enrollment Guides
2012 AEP Benefits Enrollment Guide for Age 65 and Over; Retirees & Survivors
2012 AEP Benefits Enrollment Guide for Under Age 65; Retirees & Survivors
Plan – Vendor Contact – Number / Web Site Address
Medical – Aetna Medical and Health Savings Account 1-800-243-1809 www.aetna.com
Medical – Anthem Lumenos HRA 1-877-585-9572 www.anthem.com
Medical – FirstCare HMO 1-800-884-4901 www.firstcare.com
Behavioral Health – Magellan Behavioral Health 1-877-705-4357 www.magellanhealth.com/member
(under age 65 participants)
Prescription Drug – Medco 1-800-841-3045 www.medcohealth.com
Dental – Aetna 1-800-243-1809 www.aetna.com
Vision – EyeMed 1-866-723-0513 www.eyemedvisioncare.com
Life Insurance – MetLife 1-800-638-6420 No website available
Long-Term Care – Prudential 1-877-237-5820 www.prudential.com/gltcweb
Insurance group name: american; access code: electric
Condition Management – HealthFitness 1-877-237-3833
Auto & Home – MetLife 1-800-438-6388 www.metlife.com/mybenefits
Group Legal – MetLife 1-800-438-6388 www.metlife.com/mybenefits
Pet Insurance – MetLife 1-800-438-6388 www..metlife.com/mybenefits
Retirement Savings – JPMorgan 1-877-237-4015 www.AEP401k.com
Flexible Spending Accounts - Benefit Concepts 1-866-629-5567 www.avantserve.com
Mortgage Program – SIRVA 1-800-531-3837 www.sirvamortgage.com/aep
AEP Stock – AEP Investor Relations 1-800-237-2667 www.AEP.com
Savings Bonds – National Bond & Trust 1-800-426-9314 www.nbtco.com
Should you have any questions about the content or need human resources assistance, contact:
AEP HR Service Center
PO Box 2021
Roanoke, VA 24022-2121
Toll-Free Telephone: 1-888-237-2363
or
If your question is related to Executive Benefits, contact:
AEP Executive Benefits
1 Riverside Plaza, 15th Floor
Columbus, OH 43215-2373
Telephone: 614-716-3417
Note: This is a list of possible provider contact information. It does not imply that you are a participant of each plan.
